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In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. To learn more about us visit: Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. Passionate about our work and dedicated to our clients, we are committed to exceeding expectations in the human capital service sector.
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Both English and Spanish fluency a plus.Prior Field Research/Interviewing experience a plus.Must have own reliable vehicle and insurance.Must have a private space to conduct interviews.Courteous with good communication skills and “people” skills.Exceptional reading, verbal, and listening skills with the ability to multi-task.Willingness to work in-person to locate selected households/Respondents and schedule appointments and conduct interviews when they cannot be completed by phone.The ability to speak with Respondents using a tablet and keyboard to record responses.High School Diploma or the equivalent and two years of experience interviewing or in customer service.Maintain confidentiality of all collected data.
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Exercise courtesy and professionalism to all Respondents.Regularly report to assigned Field Manager.Conduct locating activities online and in-person when Respondents are difficult to reach.Conduct computer-based interviews by phone and in-person with a high degree of accuracy and integrity.Follow all project specifications and protocols.The SCA Rate for Jackson County is $17.02 per hour, plus a $4.60 per hour Health & Welfare stipend. The compensation for this position is based on your location and follows the Service Contract Act (SCA) rates. A tablet, keyboard and phone will be provided and is for use only on this assignment. Applicants must be available to work a combination of weekdays and weekends when Respondents will be available and must be available to attend project training. This is a part-time position and applicants must be available at least 20 hours per week up to 40 hours per week based on availability of work. As a Field Interviewer, you will conduct interviews supporting the Health Profession Opportunity Grant (HPOG) Program, which provides education and training to TANF recipients and other low-income individuals for occupations in the health care field. Applicants within an approximate 50-mile radius of this location may be considered. Headway Workforce Solutions is currently seeking Field Interviewers on behalf of our client in the Kansas City, MO, area.